Returns & Exchanges

We want you to love your purchase, which is why we offer free returns and exchanges on all unwashed and unworn items within 30 days of shipment. Simply use our prepaid return label or visit any Gap store to complete your return quickly and easily.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Print your prepaid shipping label and securely pack your items in the original packaging, ensuring all tags are still attached.

3

Ship It Back

Drop off your package at any authorized UPS location or schedule a pickup; we will notify you via email once it has been received.

4

Receive Your Refund

Once your return is processed at our warehouse, your refund will be issued to the original form of payment within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing